Why Konnvio
Conversational AI?
Chat + Voice in One Platform
Design conversations once, and deploy across both messaging and voice channels — for seamless, unified engagement.
Understand Intent & Context
Go beyond keywords. Our AI understands what users want and adapts its response using past conversations and real-time inputs.
Let the AI handle routine queries, follow-ups, verifications, and even upsells — while live agents focus on complex cases.
Multilingual & Cross-Channel
Communicate in regional languages, on channels like WhatsApp, Instagram, Web, RCS, and Voice.
Use Cases That Work
Customer Support Automation
Answer FAQs, check ticket status, and guide users to resolutions — faster and smarter.
Transactional Updates
Confirm orders, send shipping alerts, payment success messages, and more — across chat or voice.
Lead Qualification
Capture and qualify leads through dynamic, intent-aware conversations — and push high-quality ones to sales.
Appointment Scheduling
Book, reschedule, or cancel meetings and services with AI handling both input and confirmation.
Features
What makes us different
Omnichannel Support (Chat & Voice)
Context Awareness & Memory
Natural Language Processing
Secure, Scalable, and Privacy-Compliant
Analytics, Conversation Mapping.
Multilingual Support with Real-Time Translation
Compliance &
Control
Automation with accountability.
Consent-based messaging and call flows
DND & opt-out handling built in
User data protection aligned with global standards
Performance & Insights
Track conversations, success rates, escalations, drop-offs, and CSAT impact. Use actionable insights to refine bot behavior and improve customer experience over time.
See
Conversational AI
in Action
Watch how intelligent chat and voice automation transforms customer conversations.
PLAY VIDEO
Industries that Benefit
See how leading industries use WhatsApp to streamline communication,
enhance customer
service,
and drive engagement at scale.
Ecommerce
Product discovery, cart recovery, order support
Banking
KYC onboarding, EMI reminders, account inquiries
Healthcare
Patient onboarding, symptom triage, appointment booking
Travel & Hotels
Trip planning, flight status, hotel reservations
Education
Course selection, student support, quiz-based onboarding
Telecom
Bill payment reminders, plan renewals, outage notifications
FAQs
Most common qustions regading our product
Conversational AI is smarter. It handles both chat and voice, understands context and intent, and adapts in real-time — unlike rule-based bots.
Yes. Our visual builder makes it easy to design flows, or our team can build and optimize them for you.
Absolutely. Konnvio integrates with CRMs, ERPs, ticketing tools, and databases via connectors or webhooks.
Yes. You can automate conversations in English, Hindi, Tamil, Marathi, Bengali, and more — even switch mid-conversation.
