E-commerce & Retail

Turn Every Click Into a Conversation That Converts

Modernize how online stores and retail brands engage — from cart reminders to AI-powered customer support — while keeping communication fast.

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What Konnvio Brings to
E-commerce

Smart messaging tools crafted for the speed, personalization, and
automation today’s retailers need to boost engagement and revenue.

Frictionless Checkout Communication

Trigger OTPs, payment confirmations, and order updates instantly.

Abandoned Cart Recovery

Reconnect with shoppers through timely reminders via WhatsApp or SMS.

AI Support for FAQs

Resolve product queries, shipping questions, and return policies automatically.

Personalized Campaign Messaging

Deliver dynamic messages based on purchase history or browsing behavior.

Use Cases You’ll Actually Use

Cart Recovery

Send reminders and discount nudges to bring users back and complete their purchase.

New User Onboarding

Send verification codes and welcome messages instantly

Payment & EMI Reminders

AI-powered voice calls and video nudges that convert

Loan Application Follow-up

Use WhatsApp or AI chatbots to keep applicants engaged

The Tools You’ll Love

Our Products that can be useful

Automation &
Efficiency

Automate key retail workflows to boost speed and lower support load.

Use bots for instant replies to FAQs
Run 24/7 support without scaling your team
Send order alerts and status updates automatically
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Multi-Channel
Intelligence

Be everywhere your shoppers are — with unified messaging across channels.

Campaigns across SMS, WhatsApp, Voice, and RCS
Stay consistent, even as users switch channels
Maximize performance by focusing on top-converting platforms

Built for Retail & Commerce Teams

Risk & Compliance

Ensure all messaging respects consent, filters DND, and supports opt-in flows.

Tech Teams

Integrate with order systems and CRM using easy dashboards or no-code logic.

Marketing Teams

Create segmented campaign flows for promotions, launches, and seasonal sales.

Support & Ops

Handle tracking, returns, and product inquiries through AI-powered chat or voice.